Frequently Asked Questions


 

My inventory is not perfect but “distinctive” and can add character, charm, elegance, boho, rustic and chic vibes to your occasion.

 
  •  I want to rent. Where do I start? Check out the inventory, make a list of the items you would like using their names or descriptions, and fill out the “Wishlist” form on the contact page. I will get back to you (via email) with a proposal for you to look over and if there are no questions a 50% retainer will hold your date and items.

  • How do I reserve a date? The best way to secure the date is to pay a 50% retainer fee of the total rental fee. I recommend doing this ASAP because our distinctive collection is rented on a first come basis.

  • Is there a delivery fee? Delivery will be based on location and setup the fee will also reflect  the rentals rented, there is a minimum order of $100 before we can consider delivery. pick up is available upon the signed contract agreement.

  • Can I pick my items up? Of course, but this is on a case-by-case basis and upon the signed contract agreement. Since our inventory is special and hand picked, we cannot take the risk of our items getting damaged in transport. pick up requires a return drop off

  • How are the items priced? Items are priced by the set, pair, or individual Item. This allows for your own individual design and style to shine on your day because no one event is the same. The prices are subject to change unless a retainer is paid.

  • Will you set up the item? We do not setup items. Delivery is a drop-off service only. Setup will be an additional fee of $50. Styling will be an additional fee of $50 on a case by case basis and the work needed

  • What do I do after I receive the proposal? Look it over and let me know if you have any questions. If all looks okay, then pay the retainer fee to reserve your date and items. Remember, items go quickly. In order to reserve items for your occasion and allow LDC to serve you best, we will need to have the signed proposal back within 2 weeks. After two weeks the proposal is considered inconclusive. We could be sending proposals to multiple customers for the same date and/or item. This is why the retainer fee is so important. The only way to ensure items are available on your event date is to sign the rental agreement and proposal for your specific items/date, and pay the retainer fee.

  • Can I see your warehouse? Absolutely. This is on a case-by-case basis and we will need a minimum of 48 hours advanced notice, along with a list of the items that you’re interested in viewing.

  • Will you help me style my event and decide which items to rent? You bet! Let’s meet to discuss your vision. There will be an additional charge of $100 for styling your event. an hourly rate after the initial fee

  • What if I don’t see the items I had in mind for my event? Don’t worry! Please shoot me an email to ask because there is a great possibility I have the item and need to finish curating it before introducing it to the world. Plus, I am always looking for new pieces and I would love to know what you have in mind.

  • Do you charge sales tax? Yes, North Carolina’s sale tax is 7% , your proposal will reflect this.

  • Oops, it broke. What do I do? Life happens. I will look at the item and assess the damage. Fees are outlined in your rental agreement. LDC maintains the right to assess whether the item is fixable or must be replaced and fees are assigned to repair or replace the item.

  • How long can I keep the items I rented? Usually the rental period is 48 hours. However, some events require additional time due to location and/or venue and this will be discussed on a case-by-case basis.

Name *
Name